GeBE-PIANO®
Flexible ticket printer for admission tickets and travel tickets
Field of application: ticket printing for events, cinemas, theaters, leisure facilities, parking systems, and retail outlets
Field of application: ticket printing for events, cinemas, theaters, leisure facilities, parking systems, and retail outlets
Highlights
- Adjustable paper width from 54 to 82.5 mm
- Processing of different ticket thicknesses
- Print resolution of 203 or 300 dpi
- Printing speed up to 250 mm/s
- Cutter for full and segment cuts
- Optional FGL support for the free design of tickets
Advantages
- A printer for different ticket formats
- Flexible placement of texts, graphics and barcodes
- Fast and precise ticket issuance
- Also suitable for validation and cancellation tasks
- Adaptable to customer-specific ticketing and sales systems
Drivers
ZIP
CUPS configuration file for CUPS versions up to 1.6 - for GeBE printers (MacOS X as well as Linux distributions Ubuntu und Debian). CUPS GeBE installer for versions 1.7 or higher on request.
Data sheets
Technical data
| GPT-4633-A8 | GPT-4633-C32 | |
|---|---|---|
| Paper loading | Auto Paper Loading | |
| Printing method | Direct thermal printing | |
| Resolution | 8 dots/mm (203 dpi), 640 dots/line | 12 dots/mm (300 dpi), 960 dots/line |
| Printing speed | max. 200 mm/s | max. 250 mm/s |
| Paper / print width | 54, 58, 60, 63.5, 68, 76.2, 82.5 | max. 80 mm | |
| Paper thickness | 80 – 220 µm | |
| Operating voltage | 24 VDC | |
| Current consumption (printing) | adjustable by command: 3 – 12 A | |
| Current consumption standby | 60 mA | 80 mA |
| Possible interfaces | USB | |
| Fonts | IBM II 40, 80 characters/line, expandable | 23 fonts, expandable, UTF-capable |
| Barcode | Code 39, 2of5 int., EAN13, optional: Code 128c, PDF 417 | EAN8, EAN13, UPCA, Code 39, 2of5 int., Code 128c |
| Emulations | n/A | A8, N78, HPIr, PCL3, FGL |
| Sensors | Paper end, head open, head temperature, motor temperature, blackmark, 1x AUX | Paper end, head open, head temperature, motor temperature, blackmark, 3x AUX |
| MTBF*) | 150 km | 2 million cuts | |
| Dimensions | 146 x 92.8 x 104.5 mm | |
| Weight | approx. 1,000 g | |
| Paper roll diameter | max. 185 mm | |
| Housing | PS and aluminum | |
| Ambient temperature | -10° C – +60° C with specified paper | |
| Humidity | 10 – 90 % relative humidity, without condensation | |
| Storage conditions | -20°C – +70°C at 10 – 90 % relative humidity, without condensation | |
Troubleshooting
Paper comes out but stays blank
The thermal paper is loaded the wrong way round — only one side can be printed. Load the paper so that the heat-sensitive side faces the print head (usually the outside of the roll).
Test: quickly run the tip of your fingernail over the paper with some pressure — the heat-sensitive side turns black from the friction heat.
Test: quickly run the tip of your fingernail over the paper with some pressure — the heat-sensitive side turns black from the friction heat.
Print faint, streaky or patchy
1) Clean the printhead.
2) Only use dry paper — damp paper prints faintly.
3) Use only specified thermal paper (specification TI-DE-0606).
2) Only use dry paper — damp paper prints faintly.
3) Use only specified thermal paper (specification TI-DE-0606).
Printer prints only a few dots | characters — or stops
The cause is almost always the power supply: thermal printers draw high peak currents while printing. Size the power supply adequately, use short supply lines with sufficient cross-section, and check the connectors for contact resistance.
Typical accompanying symptoms: the status LED goes out when printing starts; paper feed works, but the self-test does not.
Typical accompanying symptoms: the status LED goes out when printing starts; paper feed works, but the self-test does not.
Paper is not fed in
Push the paper in as far as it will go — only then does the automatic feed start. If that doesn't help: clean the PE sensor (paper end sensor).
Ticket is printed | cut in the wrong place
1) Check and, if necessary, adjust the programming of the position mark (Blackmark).
2) Clean the blackmark sensor.
2) Clean the blackmark sensor.
USB: printout stops or keeps repeating
Check the COM port setting: set up the virtual COM port according to the installation instructions. In addition, disable the "end of job" action in the Windows driver.
Serial: printout incomplete after a few characters
The printer buffer is overrun because the transmitter does not observe a handshake. Enable handshake: Software Xon/Xoff or hardware CTS. Reduce transmission speed if necessary.
Serial: printer prints wrong | garbled characters
The transmission is disturbed. Use the correct interface levels (RS232 vs. TTL). The transmission cable may be too long.
Serial: sporadically corrupted data
With a poor ground connection, print current flows through the interface cable (potential rise → data corruption). Check and improve the ground connections; supply power via short, thick cables.
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